Refund and Return Policy

Each report is created for you and delivered immediately, so all sales are final once your report has been delivered. We don't give refunds because you changed your mind, disagree with the findings, or didn't use the report.

We will refund you in full if:

• you paid but we couldn't deliver your report, and we couldn't fix that within 7 days of you contacting us;
• a technical fault on our side makes the report unusable and we can't fix it;
• you were charged more than once for the same report; or
• the law where you live gives you a right to a refund.

Your report is digital: it opens on screen right after payment and is emailed to you. Nothing is shipped, so there's nothing to send back, and returns and exchanges don't apply.

To ask for a refund, email support@restaurantdoctorai.com within 14 days of your purchase from the address you paid with, and include your report reference if you have it (it's on your report and in your email). Approved refunds go back to your original payment method and usually appear within 5 to 10 business days.

Because Stripe is the reseller of your purchase, Stripe may also refund a payment in some cases, for example to resolve a problem before it becomes a chargeback, or where consumer law requires it.

If you are a consumer in the European Union or the United Kingdom, cancellation rights for digital content apply as the law provides. Because your report is delivered immediately, the right to cancel usually ends once delivery has started. This doesn't affect your rights if the report is faulty.

Please contact us before disputing a charge with your bank. Most problems are fixed the same day. Stripe handles payment disputes, and we will share our records of the purchase and its delivery with it.

Gomorra Labs LLC
Email: support@restaurantdoctorai.com